Fundamentals of Business Process Management

Unit Code: IFQ515

Contact hours: 12–15 hours per week

Unit Description

This unit introduces a Business Process Management lifecycle and walks you through all the stages of improving a process from beginning to end.

Process modelling plays a crucial role across multiple phases of the lifecycle and is specifically covered in depth as an essential analysis tool and a platform for process improvements and redesign.

This unit will develop specific skills for Business Process modelling and improvement as well as general skills in critical thinking, teamwork, presentation and writing skills.

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